How To Cancel Total Adblock Subscription

How To Cancel Total Adblock Subscription

How To Cancel Total Adblock Subscription

Understanding Total Adblock: Popularity, Purpose, and Pricing

Overview of Total Adblock

Total Adblock is an ad-blocking tool designed to enhance the user's online experience by preventing intrusive ads from appearing on websites. It stands out for its user-friendliness and is regarded as one of the most popular choices in the ad-blocking market, scoring an impressive 8.2 in user reviews. With a subscription starting as low as $19 for the first year, it attracts new users looking for effective ad-blocking solutions. However, this introductory price raises significantly to $99 in subsequent years, utilizing a common marketing tactic employed by many software companies. While users appreciate its intended functionality, experiences with Total Adblock can be mixed, particularly concerning the persistent prompts to upgrade during trial periods, which some find disruptive and counterproductive to the very purpose of an ad blocker.

Reasons to Cancel Total Adblock

  1. High Renewal Cost: Alongside the original appeal of its low introductory pricing, many users find the jump to $99 for the second year to be unreasonable given the product's performance and alternatives available in the market.

  2. Availability of Better Alternatives: Users often discover other ad blockers that offer similar or superior features at a lower or one-time cost. This can lead to considering a switch to maintain cost-effectiveness and performance.

  3. Performance Issues: Despite its popularity, Total Adblock may not meet every user's expectations, with some reporting that it fails to block ads effectively on certain websites, resulting in disappointment.

  4. Customer Service Concerns: Negative feedback from users regarding unresponsive customer support can deter continued usage, particularly during the cancellation process.

  5. Trial Experience: Some users have been frustrated by the aggressive upsell tactics encountered during the trial, which can diminish their overall impression of the service.

  6. User Feedback and Complaints: Observations from various forums suggest that many users have felt misled by promotional tactics, leading to feelings of frustration and regret regarding their subscription decision.

Before You Cancel Total Adblock

Understanding the Consequences of Cancelling Your Subscription

When you decide to cancel your Total Adblock subscription, it's crucial to be aware of what lies ahead. Upon cancellation, you will automatically revert to the free version of the ad blocker. However, it's essential to note that the free version has significant limitations and may hardly block ads on various websites, including popular platforms like YouTube. This diminished functionality could make your web browsing experience less enjoyable, often prompting users to consider completely removing the software.

Refund Eligibility and Request Process

If you have recently been charged for your Total Adblock subscription and are unhappy with the service, you may be entitled to a refund. To qualify, you must cancel your subscription within 30 days for annual plans and within 14 days for monthly plans. To initiate the refund process, you can reach out to Total Adblock's billing department via their help center, email them at [email protected], or call their customer service at 833-201-8682. Refunds are typically processed within 24 to 72 hours after approval, but it may take additional days for the money to appear back in your account.

Common User Complaints Regarding Cancellation and Refunds

Many users express dissatisfaction with their experiences when trying to cancel their Total Adblock subscriptions. A recurring theme in user feedback includes misleading advertising and unexpected charges. Some users report not realizing they had subscribed in the first place or feeling frustrated by the difficulty in obtaining refunds. Delays in receiving confirmation emails for cancellations and unsuccessful attempts to use the website's cancellation form have also been noted. These issues have led to an overall lack of confidence in the cancellation and refund process through Total Adblock.

How To Cancel Total Adblock Subscription Additional Tips & Insights on Cancellation Process User Experiences with Total Adblock Cancellation Refund Information for Total Adblock Subscription
Visit Total Adblock official website and login to your account to cancel. Cancelling before renewal date is advisable to avoid unwanted charges. Many users reported difficulties with the cancellation process via email support. Refund requests must be made within 30 days for annual, 14 days for monthly subscriptions.
You can cancel via iPhone by navigating to Settings > Subscriptions. Always check your subscription status ahead of time to avoid surprises. Users have expressed frustration about unclear refund policies. Expected refund processing time is 24 to 72 hours after approval.
On Android, access Google Play Store > Payments & Subscriptions to cancel. Uninstalling the app does not cancel your subscription. Some users claim they faced issues receiving confirmation emails. Refunds typically return to the original payment method used.

A detailed infographic illustrating the cancellation process of Total Adblock subscription on computer, iPhone, iPad, and Android devices, showcasing the steps to access account settings, manage subscriptions, and contact customer support.

How to Cancel Your Total Adblock Subscription

Canceling Total Adblock on a Computer

If you subscribed to Total Adblock from their official website, follow these steps to cancel your subscription:

  1. Open your web browser and go to the Total Adblock website.
  2. Log in to your Total Adblock account. If you forgot your password, click on “Forgotten Password?” to reset it.
  3. Once logged in, navigate to the Total Security dashboard.
  4. In the upper right corner, click on your email address to reveal a drop-down menu, and select My Services.
  5. On the My Services page, locate Total Adblock and click on Manage.
  6. In the Manage Service section, find the Cancel option and click on it.
  7. You will be redirected to a verification page where you need to enter the 6-digit verification code sent to your email. Check your inbox, including spam folders, for this email.
  8. Enter the verification code to confirm the cancellation.

Canceling Total Adblock on iPhone or iPad

If you purchased Total Adblock through the Apple App Store, follow these steps:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap on your name at the top of the settings menu.
  3. Select Subscriptions.
  4. Find Total Adblock in your subscriptions list and tap on it.
  5. Scroll down and select Cancel Subscription.

This will terminate your subscription and prevent any further charges.

Canceling Total Adblock on Android Devices

For those who subscribed via the Google Play Store, use the following steps:

  1. Open the Google Play Store app on your Android device.
  2. Tap on your profile icon in the upper right corner.
  3. Select Payments & subscriptions.
  4. Tap on Subscriptions and find Total Adblock in the list.
  5. Click on Cancel Subscription at the bottom of the screen.

Completing these steps will cancel your subscription.

Contacting Customer Support for Cancellation

If you're encountering issues with the cancellation process, you can seek assistance from Total Adblock's customer support:

Keep in mind that user reviews have noted some dissatisfaction with customer support, so patience may be required.

Refund Process for Total Adblock

How to Request a Refund for Your Subscription

If you've recently decided to cancel your Total Adblock subscription and are eligible for a refund, you can follow these steps to submit your request.

  1. Confirm Eligibility: Ensure that you have canceled your subscription within the refund window. For monthly subscriptions, you must cancel within 14 days of the charge, and for annual subscriptions, within 30 days.

  2. Contact Customer Support: Reach out to their billing department via the Help Center or email them directly at [email protected]. You can also use [email protected] for assistance.

  3. Provide Necessary Information: Include any relevant details such as your account information and the reason for your refund request to expedite the process.

  4. Follow Up: Make sure to follow up on your request if you do not receive a confirmation or response within a reasonable time.

Expected Refund Processing Time and Payment Method

Once your refund request is submitted and approved, it typically takes some time for the funds to be processed:

  • Processing Time: Refunds are usually processed within 24 to 72 hours after approval.

  • Time to Reflect: From the point of processing, it may take an additional up to 7 days for the refund to appear in your account, depending on your payment method.

Payment Method Specifics

  • Credit/Debit Card: If you paid via credit or debit card, the refund will be credited back to the same card used for the transaction. Please remember that the time for the refund to show up can vary based on your card issuer’s policies.

  • PayPal: For those who paid using PayPal, the refunded amount will be returned to your PayPal account, where you can either keep it in your balance or transfer it to your linked bank account or card.

  • App Store Purchases: If you made the purchase through the Apple App Store or Google Play Store, the refund process will adhere to the respective store’s policies. You’ll need to request a refund directly through the app store, and the funds will typically be credited back to your store account.

A visual guide depicting the steps to uninstall Total Adblock from various platforms including Chrome, Edge, Firefox, iPhone, and Android. The image features screenshots of the uninstall process for each platform, highlighting the navigation to extensions and settings, as well as the confirmation dialogs for removal.

Uninstalling Total Adblock After Cancellation

Steps to Remove Total Adblock from Various Platforms

Removing Total Adblock from Chrome

  1. Open Chrome and enter chrome://extensions/ in the URL bar.
  2. Locate Total Adblock and click the “Remove” button.
  3. Confirm by clicking “Remove” again in the pop-up.

Uninstalling Total Adblock from Edge

  1. Launch Edge and type edge://extensions/ in the address bar.
  2. Find Total Adblock and click “Remove” underneath it.
  3. Confirm the action by selecting “Remove” in the confirmation pop-up.

Deleting Total Adblock from Firefox

  1. Open Firefox and navigate to about:addons.
  2. Locate Total Adblock, click on the three-dot menu adjacent to it.
  3. Select “Remove” from the context menu.
  4. Confirm the deletion by clicking “Remove” again in the dialog box.

Removing Total Adblock from iPhone

  1. Locate the Total Adblock app on your iPhone's home screen.
  2. Press and hold the app icon until a menu appears.
  3. Select “Delete App” and confirm by tapping “Delete” in the pop-up.

Uninstalling Total Adblock from Android

  1. Find the Total Adblock app on your Android phone’s home screen or app drawer.
  2. Tap and hold the app icon, then select the remove or uninstall option (icon may vary depending on your UI).
  3. Confirm the uninstallation by selecting “OK” when prompted.

Frequently Asked Questions (FAQs)

Why Am I Being Charged for Total Adblock?

There are several reasons you might see unexpected charges for Total Adblock. Firstly, if you or someone who has access to your payment information authorized a subscription, it could result in charges. In cases where you were not aware of the subscription, it might be a case of credit card fraud—contact your bank immediately for assistance. Additionally, patients should remember that the initial low annual fee often converts to a higher recurring rate after the first year, which might lead to unexpected billing.

How to Uninstall Total Adblock

Uninstalling Total Adblock is a straightforward process, but it's essential to note that simply deleting the application or browser extension will not cancel your subscription. Here’s a quick summary on how to remove or uninstall Total Adblock:

  • For Chrome:
  • Type chrome://extensions/ in the URL bar.
  • Find Total Adblock and click “Remove.”
  • Confirm by clicking “Remove” again.

  • For Edge:

  • Go to edge://extensions/.
  • Locate Total Adblock and click “Remove.”
  • Confirm the removal.

  • For Firefox:

  • Enter about:addons in the address bar.
  • Find Total Adblock, click the three dots, then hit “Remove.”
  • Confirm the removal.

  • For iPhone:

  • Find the Total Adblock app on your home screen.
  • Press and hold the app icon, then select “Delete App.”
  • Confirm by tapping “Delete.”

  • For Android:

  • Locate Total Adblock in your app drawer.
  • Tap and select the uninstall option.
  • Confirm the uninstallation.

Make sure you cancel your subscription through your Total Adblock account separately to stop any future charges.

How to Opt-Out of Total Adblock Marketing Emails

If you want to stop receiving marketing emails from Total Adblock, you can easily unsubscribe from their mailing list. However, you will still receive essential messages about billing and your subscription. Here’s how to unsubscribe:

  1. Click the unsubscribe link in any marketing email.
  2. Enter your email address when prompted.
  3. Click “Unsubscribe.”

Please allow 24 to 48 hours for your email address to be removed from the marketing list. Remember, unsubscribing from marketing emails does not cancel your Total Adblock account.

Final Thoughts on Cancelling Total Adblock

Cancelling Total Adblock can feel overwhelming, especially with its recurring payment structure and mixed user experiences. Here’s a concise summary of the cancellation process and some alternative options to consider.

Key Takeaways from the Cancellation Process

  1. Return to Free Tier: Once you cancel your subscription or your free trial ends, you revert to a barely functional free version of Total Adblock, which may not serve your needs.

  2. Cancel Early: It’s wise to cancel your subscription ahead of the renewal date to avoid an unexpected charge of $99. Cancelling early allows you to enjoy the premium features until the subscription period officially expires.

  3. Refund Eligibility: If you decide to cancel within 30 days of your annual charge or 14 days of a monthly payment, you may be eligible for a refund. Don’t hesitate to reach out to customer support if you encounter difficulties during this process.

  4. User Feedback: Many users have reported frustrating experiences with the cancellation and refund processes, noting communication issues and delays. This is crucial to keep in mind if you choose to proceed with Total Adblock.

Alternatives to Consider

If you’re looking for a more straightforward ad-blocking experience, exploring alternatives might be beneficial. Products such as AdGuard offer one-time purchases without the complications of recurring subscriptions. This can provide greater peace of mind and enhance your browsing experience without the hassle of ongoing payments and potential cancellation headaches.

By weighing your options and staying informed about the cancellation procedure, you can make a decision that best suits your browsing needs.